Snow and Ice Alert Service Information

Your safety is very important to us. When inclement weather hits, we take precautions like adding snow tires, increasing the time we allow to get you to the airport, and offering alternative pick-up locations when roads become impassable or unsafe. Check back here often for service updates that may affect your booking.

 

Adding Time to Trips

When weather threatens to cause service delays, we add extra time for your driver to get you to the airport. You may get to the airport earlier than normal, in some cases, but we take all precautions in order to get you to the airport 90 minutes before your flight, as the TSA recommends.

Please note, we are not responsible for service delays caused by circumstances out of our control, including but not limited to: severe weather, heavy traffic, major accidents, and traffic-disrupting events. If you feel you missed your flight because of our service, submit receipts for costs you incurred within 30 days to Shuttle Express, 800 SW 16th St., Renton, WA 98057. Upon management review and validation, we will issue a refund of our service fee and up to $100 per reservation.

We build our trips in advance to ensure we get you to the airport on time, so it’s important to book in advance. If you book your trip within 24-hours of your pick-up time, our missed flight refund policy does not apply.

 

Alternate Pick-Up/Drop-off Locations

During bad weather, we may limit our pick-up/drop-off locations to these scheduled options. In most cases, you cannot park your car and leave it, so it’s important to check with the hotel first if you’re planning to park and leave your car. If the hotel allows you to park on their property, they need to have your vehicle information.

To Sea-Tac Airport: Pre-booked rides to the airport are required! Pick-up time from each scheduled service hotel will vary. We will provide you with your pick-up time when you book your ride.

 

Hotels

Please contact the hotel directly to inquire about parking.

City Hotel Name Rate per person Address/Phone
Bellevue
Coast Hotel $19 625 116th Ave. NE
425-455-9444
Hilton Bellevue $19 300 112th Ave. SE
425-455-1300
Eastgate/Overlake
Embassy Suites $22 3225 158th Ave SE
425-644-2500
Fairfield Inn $22 14595 NE 29th Pl
425-869-6548
Bothell
Country Inn & Suites-Bothell $27 19333 North Creek Prkway
425-485-5557
Everett
Holiday Inn $29 3105 Pine St.
425-339-2000
Quality Inn $29 101 128th St. SE
425-609-4550
Everett Train Station $29
Issaquah
Holiday Inn-Issaquah $27 1801 12th Ave. NW
425-392-6421
Kirkland
Baymont Inn $22 12223 NE 116th St.
425-822-2300
Lynnwood
Embassy Suites-Lynnwood $27 20610 44th Ave. W
425-775-2500
Redmond
Redmond Inn $22 17601 Redmond Way
425-883-4900
Renton
Econolodge $19 4710 Lk Wash Blvd NE
425-228-2858
Seattle
Silver Cloud-University $19 5036 25th Ave NE
206-526-5200
Hotel Deca $19 4507 Brooklyn Ave NE
206-634-2000
Hotel Nexus-Northgate $22 2140 N Northgate Wy
206-365-0700
Renaissance $18 515 Madison St.
Crowne Plaza $18 1113 6th Ave
Fairmont Olympic $18 411 University St.
Hilton $18 1301 6th Ave
Sheraton $18 1400 6th Ave
Grand Hyatt $18 721 Pine St.
Westin $18 1900 5th Ave.
Warwick $18 401 Lenora St.
Southend
Auburn
Best Western Peppertree
$38 401 8th St. SW
253-887-7600
Federal Way
Courtyard Marriott
$37 31910 Gateway Center Blvd. S
253-529-0200
Federal Way
Hampton Inn
$37 31720 Gateway Center Blvd S.
253-946-7000
Puyallup
Motel Puyallup
$50 1412 South Meridian
253-845-8825