Share ride means you “share a ride” with others going in your direction. Our service and fares are based on multiple stops. Because passengers arrive on different flights and times, we can’t offer instant share ride departures from the airport. Instead, we group guests going to the same area. Because you’re sharing a ride, you’re also sharing the cost, which helps keep our fares lower than taxi fare.
Here’s how it works:
• We create a “trip” when you check in; your address is either added to an existing trip or it starts a new trip.
• A van may be held for a few minutes, which allows us to group passengers.
• Dispatchers monitor the holding time of each trip, keeping hold times as low as possible for the guest.
At times you may not leave Sea-Tac Airport right away because of heavy traffic, weather issues, or other factors out of our control. If you prefer immediate service, try our outstanding private sedan or van service.
Pre-booked trips to the airport are required. We calculate your pick-up time based on the Transportation Security Administration’s recommendation that you arrive at the airport at least 90 minutes before your flight. We work hard to ensure we get you to the airport 90 minutes before your flight, but circumstances out of our control do happen occasionally. Severe weather, major accidents, and heavy traffic may delay your arrival.
We’ll give you your pick-up time–expect your driver to arrive between the pick-up time and up to 20 minutes before. This pick-up window allows for extra traffic, weather, and unforeseen delays. For example, if your pick-up time is 10 a.m., your pick-up window is between 10:00 a.m. and 10:20 a.m.
NOTE: For all Hawaii-bound bookings, please book your ride as an “International Flight” to ensure you have adequate time to make your flight.