Do you provide service to the cruise terminals?

Shuttle Express offers Share Ride shuttle service to/from SeaTac Airport and the cruise terminals and downtown hotels. "Share Ride" means you may share a ride with other passengers going to the same area.

By combining multiple parties, all heading in the same direction, on the same trip we are able to offer lower rates. Share Ride is only offered on trips that originate at SeaTac Airport, or trips that end at SeaTac Airport. This includes trips from SeaTac Airport to Seattle's Cruise Terminals, as well as trips back from the Cruise Terminals to SeaTac Airport.

We also offer Exclusive service in our town cars, 10 passenger vans, luxury limos, 6 passenger luxury limo vans, and our coach service for up to 32 guests. "Exclusive" means it's a private service, just for your party. Your destination can be to and from SeaTac Airport, the Seattle Cruise Terminals, or wherever your group needs to be transported.

NOTE: Share Ride service between SeaTac Airport and either one of the Cruise Terminals is only available for groups of 1-7 people. If you have 8-10 people in your group, you must book an Exclusive Van Service (even if one or more of your group is a child). Currently, our rate for Exclusive Van Service between SeaTac Airport and the Cruise Terminals is $100. (For 10 people, $10 per person just may be the best bargain you will find for transportation between SeaTac Airport and either one of the Seattle Cruise Terminals.)

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How do I find Shuttle Express at the cruise terminals?

At Pier 66 (Bell Street Pier)
After leaving the Customs Inspection area, turn right and proceed south past the bus area to the sidewalk along the street. Look overhead for the Skybridge. (Do NOT cross the Skybridge.) Our Coordinators, wearing fluorescent green jackets, are located just beyond the Skybridge and the Conference Center entrance. Click to see map.
(NOTE: If it is after 11 a.m. on the day your ship arrives, you may need to call our Reservation Center at 425-981-7000 to arrange for your pick up.)

At Pier 91 (Smith Cove Cruise Terminal)
As you leave the Customs Inspection area, the Shuttle Express Check-In area is located to the right, inside the terminal lobby (not outside). Our coordinators, wearing fluorescent green jackets, will check you in and escort you to your vehicle. Click to see map.
(NOTE: If it is after 11 a.m. on the day your ship arrives, you may need to call our Reservation Center at 425-981-7000 to arrange for your pick up.)

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Will my van be waiting for me when I disembark?

No, you must check in with one of our Shuttle Express Coordinators at our cruise terminal pick-up point to activate your reservation. Your check-in time must be no later than one hour before your scheduled reservation pick-up time. Our pier coordinators will assign you to a van or bus as soon as one is available for your group. Passengers normally will be assigned to a vehicle in the order that they check in (although passengers with reservations will be given priority loading over those that "walk-up" that morning without reservations).

Most passengers will be assigned to a vehicle departing from the cruise terminal before their scheduled reservation pick-up time. Your chances of departing before your scheduled time are much greater the earlier you can get off of the ship and check in. This is because of the volume of passengers coming off of the ship, as well as limitations by the Cruise Terminal operators as to the number of vehicles we can bring into the pickup area at one time.

If you arrive at our Check-In at 10:00 a.m. or later, you may have to wait a full hour between your check-in time and the time we are able to provide a vehicle for you.  Once again, we will get you to your destination as quickly as we can. Our coordinators will remain at the cruise terminal until Customs has closed and all guests that have checked in have departed.

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Do I need advance reservations to/from the cruise terminals?

Advance reservations from the airport and cruise terminals are highly recommended, although we do accept walk-ups for our Share Ride service. Exclusive Services must be booked in advance, except exclusive service in our standard 10-passenger vans. Although we strongly recommend making booking these in advance, these vans usually can be reserved when you arrive at either SeaTac Airport or Cruise Terminals. To book an advance reservation, go to Online Reservations or call us at 425-981-7000 and one of our Reservations Agents will happily assist you.  We look forward to seeing you in Seattle.

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Do you offer tours and activities before/after cruises?

We offer several options to fit your schedule:

Seattle City Tour: This 2.5 hour tour introduces you to our beautiful city, visiting many can't-miss viewpoints. We'll show you Seattle's birthplace (Alki Point), our historic Pioneer Square, we’ll drive through Seattle’s famous Pike Place Market, provide an extended stop at the Seattle Center (location of the 1962 World's Fair and the Space Needle), and many other highlights of our city.
Click here to learn more on our City Tour page.

Wine Tasting Tour: Washington State's wine industry has flourished over the past several decades, producing wines recognized around the world for excellence and winning many awards competing against well-known California and French wine producers. Our 5-hour Wine Tasting Tour takes you to 4-5 of these award-winning wineries in Woodinville, just east of Seattle. All-day or overnight tours to some of the largest and most famous Washington vineyards in the Yakima Valley and Walla Walla (east of the Cascade Mountains) can also be arranged for your group.
Click here to learn more on our Wine Tour page.

Specialty Tours: Special tours and excursions are limited only by your imagination. Examples include visiting a coffee roasting plant, microbreweries, public gardens, and museums. Been to Seattle before and already seen the Space Needle, Pike Place Market, and Pioneer Square? How about arranging for your group to visit the Ballard Locks and Fish Ladder, or Seattle's famous Museum of Flight.

If you have more time, we'll take your group to Snoqualmie Falls (they're 100 feet higher than Niagara Falls), or to Mt. Rainier. Let us know what you would like to see and we'll do our best to make it happen. Email us or call (425) 981-7000 to speak with a reservation specialist for information and to book your tour.

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Our flight departs mid-day, is there time to take a city tour after our cruise?

We offer a special Post-Cruise City Tour which departs from either of the Seattle Cruise Terminals and lasts about 2.5 hours. Available Friday, Saturday and Sunday, May through October. After the tour, we'll drop you off at SeaTac Airport.

The tour takes you through Pike Place Market, historic Pioneer Square, several viewpoints around Seattle, and the Seattle Center and Space Needle.

An advance reservation for the tour is strongly recommended to ensure a seat is available when your cruise ship returns to Seattle. Please check in with our coordinators at the Cruise Terminal by 9:15 am on the day of your tour (pick up 9:30 am).

Rates
Adult $52 (includes airport transfer fee)
Child (12 and under) $32
Does not include sales tax

To reserve your seat for our Post-Cruise City Tour, or any of our other tours and services, call our Reservation Center at (425) 981-7000.

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Where do we store our luggage during the tour?

For our Post-Cruise City Tour, we will load your luggage in your Tour Van and carry it with us as we travel around Seattle. At the end of your tour, we'll take you directly to SeaTac Airport, where your driver will unload your luggage at the curb near the entrance door closest to your airline on the Departure Level at SeaTac.

If your group would like to explore the Pike Place Market, Seattle Center, Pioneer Square, or the Downtown Shopping District on your own, we can drop you off and arrange to pick you up later in the day to get you to SeaTac Airport in time for your outbound flight. If you would like to do this, plan ahead and have your luggage sent on to the airport (contact your cruise line) because Shuttle Express has no luggage storage capabilities.

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Do you offer services to/from Vancouver, BC from the cruise terminals?

We partner with Quick Shuttle, a Vancouver-based bus service that provides transportation between the Vancouver and the Seattle areas. Quick Shuttle can deliver you directly to either one of the Seattle Cruise Terminals on your southbound trip.

When your cruise returns to Seattle, look for our Shuttle Express Coordinators (wearing fluorescent green jackets) at either one of the Cruise Terminals. Quick Shuttle guests must check-in with one of our Coordinators no later than 10:00 am the morning your ship docks in Seattle. We'll transport you and your luggage to Quick Shuttle's downtown Seattle pick-up location in time to meet their northbound motor coach.  (There is no additional charge for this service as long as you have a reservation with Quick Shuttle.)

If you have any questions, please contact Quick Shuttle directly at 1-800-665-2122.

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